Send the Four Basics, Get Your Illinois Flat Back the Same Hour

No card · no deposit · no follow-up loop

Zero deposit, zero spam, zero follow-up loop. The form lands on Trish O’Connell’s desk at the Waley warehouse on Milwaukee Avenue, where she runs the line items with Marcus himself before signing.

Hourly Labor-Only Loaders

Some Chicago renters book the truck themselves — a Penske out of Avondale, a U-Haul off Western Avenue, a Budget rental off the Kennedy access road, a POD set down in the alley behind a Wicker Park three-flat, a 1-800-PACK-RAT container parked at the curb in Logan Square — and just need the hands to pack the box right. Waley sends two W-2 movers at $115 an hour to load or unload, blankets and dollies on the meter, with no equipment minimum on our side because you brought the truck.

The packing plan inside the rented box is the whole job

A 26-foot Penske or U-Haul packed right is a 26-foot truck. Packed wrong it’s a 14-foot truck with a second trip you didn’t budget for. Tony or Reggie chief the load-help slots themselves on bigger jobs — not a junior — because the load plan is exactly the same plan the Waley crew uses on its own boxes: weight forward on the axle, mattresses upright against the bulkhead, drawers full and lashed, boxes ranked floor-to-ceiling against the wall before the soft goods top out the middle, e-track straps every six feet so a Detroit-bound load doesn’t shift on the I-94 curves.

Two-hour minimum and a flexible clock

Two-hour minimum on the meter, no fuel charge because you supplied the truck, no equipment fee because we’re working with what’s on the box-truck rental. If the job runs long on a Lakeview courtyard fourth-floor walk-up, the meter just runs the extra hour at $115 — no surcharge, no re-quote. Trish books the slot, Eddy confirms the building and the truck size, and Marcus signs off on long-haul load-help bookings (POD container heading to Florida, U-Haul going to Indianapolis on Saturday) because the load plan has to ride a thousand miles after we walk off.

Waley Movers crew at work

What's Covered

  • Two W-2 Waley movers at $115/hr with a two-hour meter minimum, no fuel surcharge because you supplied the truck and no equipment fee on our side
  • Engineered Waley load plan inside your Penske, U-Haul, Budget, POD or 1-800-PACK-RAT box — weight forward on the axle and the bulkhead packed solid first
  • Mattresses upright against the bulkhead, drawers full and lashed, soft goods topping the middle to absorb shock on Kennedy Expressway frost heaves
  • E-track straps every six feet through the load so an Indianapolis or Milwaukee road leg doesn’t walk the boxes during the long-haul on I-65 or I-94
  • Tony Pawlak or Reggie Brooks personally chiefing the bigger load-help slots so the plan inside the rented truck is the same plan we use inside our own
  • Long-haul load-help bookings (POD shipped to Florida, U-Haul going to Indianapolis Saturday) signed off by Marcus because the plan has to ride a thousand miles after we walk off

What's the Cost?

Two uniformed W-2 Waley movers and the 26-ft straight truck run a posted Logan Square hourly of $185 an hour; if your room count slots cleanly into a half-day — studio, junior one-bedroom, or a tight in-building swap — Eddy will quote it as a locked flat instead, starting at $545 all-in.

Everything the day calls for is folded into that hourly figure: the two W-2 movers themselves, the 26-ft Waley truck, quilted blankets, masonite floor runners, two-wheel and four-wheel dollies, ratchet straps, walk-boards, and the lake-effect winter mats we put down off the porch in any month with salt on the sidewalk. Fuel adders, third-floor stair charges, long-carry charges from the alley to the door — none of those line items show up on a Waley invoice, period.

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How a Waley Move-Day Actually Lands

From the Moment Trish Picks Up to the Last Strap Released at the Destination Door

1

Hand Trish the Four Basics

Origin ZIP, destination ZIP, the date you’d like on the board, plus a rough room count and any items over 200 lbs — that’s the whole intake. Trish Sullivan walks it across the Milwaukee Avenue dispatch counter, Eddy Ramirez prices it against the calendar, and a signed Illinois flat returns to you inside the same business hour. No deposit, no auto-redial, no upsell call afterwards.

2

Written Number, Same Business Hour

Once Eddy locks the estimate against the Milwaukee Avenue board, the signed Illinois flat figure is in your inbox before lunch — or before the next morning’s dispatch huddle if you called after 4pm. Everything is bundled as part of the hourly figure or, on a flat job, baked into one printed line: a 26-ft straight truck out of the Logan Square / Bucktown yard, two W-2 Waley movers in uniform, quilted blankets, masonite runners, two-wheel dollies, four-wheel furniture dollies, ratchet straps, shrink-wrap, and the floor mats we cut to fit a Chicago three-flat landing. No hourly meter runs underneath the figure once it’s on Waley letterhead.

3

Pad Out, Load Up, Roll Through, Reset on the New Side

Move-day starts before sunrise: Tony Pawlak walks the route at 5am to read the alley, the snow banks and the freight-elevator timing the property manager booked, then pulls up to the curb at the agreed window (6am most of the year, 7am on Dec–Mar salt mornings off Lake Michigan). The W-2 crew steps off in Waley uniform, lays masonite over every center-stair landing of the 1900s greystone, and only then does the first carton leave the parlor. The same crew that strapped you down on Milwaukee Avenue is the crew Reggie Brooks unloads with at the new address — and if your closing slips by a week, the Logan Square heated bay holds the load until the keys actually change hands.

Move-Day Plus One Week

What Logan Square & Lincoln Park Households Sent Back After Their Boxes Were Unpacked

★★★★★

“Five-Waley Movers experience from a team that clearly knows what they’re doing. Each‍‌‍‍‌‍‌‍‍‌ step was well-organized, and they never rushed at any point. I highly recommend their service.”

Brendan K.
Lincoln Park townhouse row · Google
★★★★★

“Ahmad Niko and Tony Pawlak Hello Movers were amazing. They showed up Early, Wrapped all my belongings, and treated everything with respect. Thanks again guys for your hard work. I would recommend you without hesitation.”

Catalina R.
Lakeview East courtyard · Google
★★★★★

“I have used Tri-Star for two moves and have only had positive experiences. Artis and Elijah are pros, and handled all of our belongings with care. Trish Sullivan Emily helped us with our quote and inventory list and we were charged appropriately day-of. For any future moves we will definitely use Tri-Star again!”

Cesar R.
Andersonville Clark Street · Google
Questions?

Service FAQ

What is the Waley load-help hourly rate?
$115 an hour for two W-2 movers, no equipment fee, no fuel surcharge, two-hour minimum on the meter. Three movers if the volume justifies it; Eddy says so up front.
What kinds of trucks and containers do you load?
Penske, U-Haul, Budget, Ryder, ABF U-Pack relocubes, 1-800-PACK-RAT containers, PODS, Zippy Shell — everything Chicagoland renters bring to the curb. We work with what you booked.
Will the load actually survive an I-65 trip to Indianapolis?
If we packed it. The Waley plan is weight forward, e-track every six feet, drawers lashed, mattresses upright. Marcus signs off on long-haul load-help jobs personally because the box has to hold for the whole leg.
Can you do unload-only when our truck arrives in Chicago?
Constantly. Households driving in from out of state book the unload at $115/hr with the same two-hour minimum. Trish picks the slot off your ETA window.
Do I need to supply blankets and straps myself?
No. Blankets, dollies and the basic strap kit come on the Waley meter. If your rental came with its own pads you save nothing, but you don’t need to chase materials at the U-Haul counter.

Once Trish puts you on the Milwaukee Avenue board, Marcus Waley calls back and walks the floor plan with you, room by room, item by item.

The Illinois flat figure is keyed in at the dispatch counter on Milwaukee Avenue, signed by Marcus on Waley letterhead, and returned to your inbox before the close of business. One desk handles the whole quote — no lead-auction lane, no national call-center queue — and if you don’t book, we don’t pester. The only follow-up you’ll hear from us is the one you ask for.

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