Send the Four Basics, Get Your Illinois Flat Back the Same Hour

No card · no deposit · no follow-up loop

Zero deposit, zero spam, zero follow-up loop. The form lands on Trish O’Connell’s desk at the Waley warehouse on Milwaukee Avenue, where she runs the line items with Marcus himself before signing.

Heated Indoor Bay Storage

Storage at Waley lives at the back of the Milwaukee Avenue yard in a heated indoor bay, not a Kennedy-Expressway-adjacent metal pod that swings forty degrees between January and August. Lake-effect winters and humid July afternoons both crack veneer and warp wood frames if a load sits in a cold-or-hot trailer for ninety days, so the bay holds steady through the seasons. Snowbird households, between-leases renters and Lincoln-Park-condo owners waiting on the next closing all park their goods at the same shelf height on the same Logan Square block.

Between closings, between leases, or four months in Florida

The three Chicago shapes that drive storage at Waley are: closing-date mismatches where the new place isn’t ready for thirty days, Chicago Lease cycle gaps where the May 1 lease ends but the October 1 lease hasn’t opened yet (or vice versa), and snowbird households heading south to Florida or Arizona for the winter who don’t want a vacant Hyde Park bungalow full of furniture from November through April. Trish bills daily, weekly or monthly so a fourteen-day closing gap doesn’t pay a month.

One crew in, one crew out

The Waley crew that loads your goods into the yard is the same crew that unloads them at the new house when the storage clock runs out. That matters: the load-plan and the inventory list are already in Eddy’s system, the pad-wrap stays on the antique pieces from day one through delivery day, and there is no second moving company in the middle. Storage is priced $135 to $305 per month per cubic foot depending on volume, with the $215 deposit applied to the first month and the binding flat for the eventual delivery written into the same contract.

Waley Movers crew at work

What's Covered

  • Heated indoor bay storage in the Milwaukee Avenue yard, steady temperature year-round so July humidity and January lake-effect cold don’t warp veneer or crack wood frames
  • $135 to $305 per month per cubic foot depending on volume, billed daily, weekly or monthly so a fourteen-day closing gap doesn’t pay a full month
  • Same Waley crew loads the bay and unloads at the new address — one inventory list in Eddy’s system, one pad-wrap that stays on through delivery, no second mover
  • Pad-wrap on every piece stays in place from load-in through delivery day, not stripped at the dock and reapplied later by someone who doesn’t know the antique armoire
  • Snowbird billing cycles handled by Janelle for households wintering in Florida or Arizona, with a delivery date locked before the southbound flight
  • Inventory sheet on Eddy’s system tracking every line item by room and condition note, accessible by email anytime the household needs a receipt for the property manager

What's the Cost?

Two uniformed W-2 Waley movers and the 26-ft straight truck run a posted Logan Square hourly of $185 an hour; if your room count slots cleanly into a half-day — studio, junior one-bedroom, or a tight in-building swap — Eddy will quote it as a locked flat instead, starting at $545 all-in.

Everything the day calls for is folded into that hourly figure: the two W-2 movers themselves, the 26-ft Waley truck, quilted blankets, masonite floor runners, two-wheel and four-wheel dollies, ratchet straps, walk-boards, and the lake-effect winter mats we put down off the porch in any month with salt on the sidewalk. Fuel adders, third-floor stair charges, long-carry charges from the alley to the door — none of those line items show up on a Waley invoice, period.

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How a Waley Move-Day Actually Lands

From the Moment Trish Picks Up to the Last Strap Released at the Destination Door

1

Hand Trish the Four Basics

Origin ZIP, destination ZIP, the date you’d like on the board, plus a rough room count and any items over 200 lbs — that’s the whole intake. Trish Sullivan walks it across the Milwaukee Avenue dispatch counter, Eddy Ramirez prices it against the calendar, and a signed Illinois flat returns to you inside the same business hour. No deposit, no auto-redial, no upsell call afterwards.

2

Written Number, Same Business Hour

Once Eddy locks the estimate against the Milwaukee Avenue board, the signed Illinois flat figure is in your inbox before lunch — or before the next morning’s dispatch huddle if you called after 4pm. Everything is bundled as part of the hourly figure or, on a flat job, baked into one printed line: a 26-ft straight truck out of the Logan Square / Bucktown yard, two W-2 Waley movers in uniform, quilted blankets, masonite runners, two-wheel dollies, four-wheel furniture dollies, ratchet straps, shrink-wrap, and the floor mats we cut to fit a Chicago three-flat landing. No hourly meter runs underneath the figure once it’s on Waley letterhead.

3

Pad Out, Load Up, Roll Through, Reset on the New Side

Move-day starts before sunrise: Tony Pawlak walks the route at 5am to read the alley, the snow banks and the freight-elevator timing the property manager booked, then pulls up to the curb at the agreed window (6am most of the year, 7am on Dec–Mar salt mornings off Lake Michigan). The W-2 crew steps off in Waley uniform, lays masonite over every center-stair landing of the 1900s greystone, and only then does the first carton leave the parlor. The same crew that strapped you down on Milwaukee Avenue is the crew Reggie Brooks unloads with at the new address — and if your closing slips by a week, the Logan Square heated bay holds the load until the keys actually change hands.

Move-Day Plus One Week

What Logan Square & Lincoln Park Households Sent Back After Their Boxes Were Unpacked

★★★★★

“I have used Tri-Star for two moves and have only had positive experiences. Artis and Elijah are pros, and handled all of our belongings with care. Trish Sullivan Emily helped us with our quote and inventory list and we were charged appropriately day-of. For any future moves we will definitely use Tri-Star again!”

Cesar R.
Andersonville Clark Street · Google
★★★★★

“Choosing Moving Solutions for vehicle transport was a great decision. Safe delivery, timely updates, and professional handling. Combined with their moving services, everything went seamlessly.”

Devon M.
Hyde Park Kenwood line · Google
★★★★★

“Beltmann/ North American were very professional and competent.”

Dominic M.
Loop highrise tower · Google
Questions?

Service FAQ

How is Waley storage billed — daily or by the month?
Daily, weekly or by the month, your call. Most closing-gap households go weekly, snowbirds go monthly through the winter, and Chicago Lease cycle gaps usually run two to four weeks billed daily.
Is the bay actually heated or just ‘indoor’?
Heated. Steady temperature year-round so a Lincoln Park grand piano or a Hyde Park antique hutch is not living in January cold or August humidity for ninety days at a stretch.
Will the same Waley crew unload at the new address?
Yes. The crew that loaded the bay is the crew that delivers when the storage clock runs out. One inventory list, one pad-wrap, one chief who knew the pieces from day one.
Can you handle snowbird storage for a Florida or Arizona winter?
Constantly. Hyde Park, Lincoln Park and Lakeview retirees winter south every year and Janelle handles the November-through-April billing cycle and the spring delivery date in one contract.
What does storage cost per month?
$135 to $305 a month per cubic foot depending on total volume. A studio’s worth of goods runs the low end of the range; a four-bedroom Beverly estate runs the upper end.

Once Trish puts you on the Milwaukee Avenue board, Marcus Waley calls back and walks the floor plan with you, room by room, item by item.

The Illinois flat figure is keyed in at the dispatch counter on Milwaukee Avenue, signed by Marcus on Waley letterhead, and returned to your inbox before the close of business. One desk handles the whole quote — no lead-auction lane, no national call-center queue — and if you don’t book, we don’t pester. The only follow-up you’ll hear from us is the one you ask for.

Get a Free Quote ☎ (888) 278-9005