Send the Four Basics, Get Your Illinois Flat Back the Same Hour

No card · no deposit · no follow-up loop

Zero deposit, zero spam, zero follow-up loop. The form lands on Trish O’Connell’s desk at the Waley warehouse on Milwaukee Avenue, where she runs the line items with Marcus himself before signing.

Senior & 55-Plus Downsizing

Downsizing moves out of a Hyde Park bungalow that has held forty-five years of family living, or a Lincoln Park condo a recent widow now wants to leave for a one-floor 55-plus building in Park Ridge, or a Lakeview greystone whose owner is finally heading south to a Sarasota or Naples winter home, are a different shape than a renter’s move. The crew slows down, the inventory line gets longer, and Eddy spends the walkthrough listening as much as measuring. The Waley specialty here is the patience to let the Hyde Park homeowner decide whether the dining sideboard her mother bought in 1968 is going to Park Ridge or to the granddaughter in Evanston, while the crew quietly pads the rest of the room.

One floor up to one floor down, or a 55-plus community

A lot of the Waley senior calendar is moves out of two-story Lincoln Park brownstones and Bucktown three-flats into one-floor Lakeview courtyard condos, Skokie 55-plus communities, Park Ridge ranch houses and Northbrook independent-living buildings. The other big shape is the southbound snowbird: Lincoln Park, Lakeview and Hyde Park retirees who keep the Chicago address as primary but move three rooms’ worth of furniture, the wine collection and the wardrobe down to Florida or Arizona each November and back in April.

Family coordination and the unpack-day

Trish takes calls from adult children in Evanston, in California and on Zoom for parents moving out of Hyde Park, and Janelle handles the property-management paperwork at the 55-plus building on the destination side. The unpack day — with the crew returning the Tuesday after move-day to break down cartons, set up the new bedroom and put the kitchen back on the shelves — is the part most adult children ask for first, and it’s on the same Waley calendar as the move itself.

Waley Movers crew at work

What's Covered

  • Slow, patient walkthroughs by Eddy on downsizing jobs — no stopwatch on which dining sideboard goes to Park Ridge and which goes to the granddaughter in Evanston
  • Adult-child coordination on the phone or by email with Trish, including out-of-state family in California, Arizona, Florida or Atlanta who can’t be in the Hyde Park house on move-day
  • Unpack-day option booked on the same Waley calendar so the new bedroom is set up, the kitchen is on shelves and the cartons are out of the house the Tuesday after
  • Janelle handling the 55-plus community paperwork and certificate of insurance on the destination building — Skokie, Park Ridge, Northbrook, Lake Forest, Evanston
  • Snowbird southbound coordination for Lincoln Park, Lakeview and Hyde Park retirees wintering in Florida or Arizona, with the spring return date locked at the same time
  • Donation-day handoff to Salvation Army, Brown Elephant or Habitat ReStore Chicago for furniture the family doesn’t want and the new home won’t fit

What's the Cost?

Two uniformed W-2 Waley movers and the 26-ft straight truck run a posted Logan Square hourly of $185 an hour; if your room count slots cleanly into a half-day — studio, junior one-bedroom, or a tight in-building swap — Eddy will quote it as a locked flat instead, starting at $545 all-in.

Everything the day calls for is folded into that hourly figure: the two W-2 movers themselves, the 26-ft Waley truck, quilted blankets, masonite floor runners, two-wheel and four-wheel dollies, ratchet straps, walk-boards, and the lake-effect winter mats we put down off the porch in any month with salt on the sidewalk. Fuel adders, third-floor stair charges, long-carry charges from the alley to the door — none of those line items show up on a Waley invoice, period.

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How a Waley Move-Day Actually Lands

From the Moment Trish Picks Up to the Last Strap Released at the Destination Door

1

Hand Trish the Four Basics

Origin ZIP, destination ZIP, the date you’d like on the board, plus a rough room count and any items over 200 lbs — that’s the whole intake. Trish Sullivan walks it across the Milwaukee Avenue dispatch counter, Eddy Ramirez prices it against the calendar, and a signed Illinois flat returns to you inside the same business hour. No deposit, no auto-redial, no upsell call afterwards.

2

Written Number, Same Business Hour

Once Eddy locks the estimate against the Milwaukee Avenue board, the signed Illinois flat figure is in your inbox before lunch — or before the next morning’s dispatch huddle if you called after 4pm. Everything is bundled as part of the hourly figure or, on a flat job, baked into one printed line: a 26-ft straight truck out of the Logan Square / Bucktown yard, two W-2 Waley movers in uniform, quilted blankets, masonite runners, two-wheel dollies, four-wheel furniture dollies, ratchet straps, shrink-wrap, and the floor mats we cut to fit a Chicago three-flat landing. No hourly meter runs underneath the figure once it’s on Waley letterhead.

3

Pad Out, Load Up, Roll Through, Reset on the New Side

Move-day starts before sunrise: Tony Pawlak walks the route at 5am to read the alley, the snow banks and the freight-elevator timing the property manager booked, then pulls up to the curb at the agreed window (6am most of the year, 7am on Dec–Mar salt mornings off Lake Michigan). The W-2 crew steps off in Waley uniform, lays masonite over every center-stair landing of the 1900s greystone, and only then does the first carton leave the parlor. The same crew that strapped you down on Milwaukee Avenue is the crew Reggie Brooks unloads with at the new address — and if your closing slips by a week, the Logan Square heated bay holds the load until the keys actually change hands.

Move-Day Plus One Week

What Logan Square & Lincoln Park Households Sent Back After Their Boxes Were Unpacked

★★★★★

“Great service, fast, efficient, friendly, professional!! Highly recommend!”

Elena S.
West Loop Restaurant Row · Google
★★★★

“Awesome staff! They made my move as seamless as possible! Which is good since moving is always so stressful.”

Elias W.
River North gallery district · Google
★★★★★

“I had a great move with Marcus, Tony, Landon, and Brian. They moved several large items from the house and also my massive toolbox from the garage. It was too big for the truck assembled, so they expertly handled it in 5 pieces instead, and helped me get it into 2 pieces at the destination. Professional, hard working, and quick. They were excellent!”

Frankie W.
South Loop conversion · Google
Questions?

Service FAQ

Will the Waley crew let us take our time on sorting decisions?
That is the whole job on a senior move. Eddy plans the walkthrough at a pace that lets the homeowner decide what goes, what stays and what goes to family, and the crew pads the rest of the room quietly while that conversation happens.
Can the adult children coordinate from out of state?
Constantly. Trish takes the calls and the emails from California, Arizona, Atlanta and the Phoenix snowbird community. Janelle copies the family on the COI, the inventory list and the binding flat so everyone is reading the same page.
Do you handle 55-plus building paperwork at the destination?
Yes. Skokie, Park Ridge, Northbrook, Lake Forest, Evanston — the senior communities all want the COI submitted in advance and Janelle handles their format from the first call. No move-day surprise at the front desk.
Can you come back to unpack and break down the boxes?
The unpack day is on the same calendar as the move. Tony or Reggie chiefs both days so the labeling carries through. Bedroom set up, kitchen on shelves, cartons gone by Tuesday evening.
We winter in Florida every year — can you handle the southbound and the spring return?
Snowbird coordination is one of Janelle’s steady shapes. The November southbound and the April return both get booked at the same time and the binding flat covers both legs.

Once Trish puts you on the Milwaukee Avenue board, Marcus Waley calls back and walks the floor plan with you, room by room, item by item.

The Illinois flat figure is keyed in at the dispatch counter on Milwaukee Avenue, signed by Marcus on Waley letterhead, and returned to your inbox before the close of business. One desk handles the whole quote — no lead-auction lane, no national call-center queue — and if you don’t book, we don’t pester. The only follow-up you’ll hear from us is the one you ask for.

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